Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > Diagnostic & Analysis System > MaxiSys > support can you please help?
support can you please help?

2263 Views 7 Replies Latest reply: 2015-07-14 15:23:38


  •   Level 5   
    (228) points
    tompidge
    2015-06-26 11:28:42
    I have just done the latest updates, and now I cannot communicate with engine ecu, only abs.
    This is on a citreon c3 2007. And I am in the uk.

  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-26 12:58:18 (Reply to:tompidge)

     Hello,


    Do you know what version you had prior to updating Citroen?


  •   Level 5   
    (228) points
    tompidge
    2015-06-27 06:31:42 (Reply to:Erik Autel US)
    Yes, I had V4.30, and now have V4.31.

  •   Level 5   
    (228) points
    tompidge
    2015-06-27 12:16:14
    Has anyone else experienced any issues with this? Please comment!

  •   Level 6   
    (482) points
    Awais

    2015-06-27 13:17:09

     In the update message of

    MaxiSYS Pro CITROEN V4.31 2015-06-23

    1. perfected Spanish translation.

    So, dear Tompidge, now you have to teach Spanish to your ECU to communicate with the tool. Just kidding.

    https://www.youtube.com/user/JustKiddingPranks

    Autel Team be serious. I am sorry to be hard but we people are giving services to the community and you are getting business from us and the foundations of business includes honesty and trust. If it will go on like this then you can forecast about the results.

    Believe me that I purchased MaxiSys Pro on someone's recommendation who is close to me and working in an Automobile Company. The automobile market where I am working, Autel MaxiSys Pro is new and really when I start testing with this tool people look with great surprise and interest and get impress. So, I want that we should not feel shameful and regret on purchasing this wonderful tool.

    Thanks for your understanding and support. I hope that we will get an excellent support from Autel and we will proud on Autel Products.


  •   Level 6   
    (680) points
    Erik Autel US

    2015-06-29 11:41:02 (Reply to:tompidge)

     Please email me your contact info and email to jonerikb@autel.us. I will help you on my side.

  •   Level 5   
    (228) points
    tompidge
    2015-07-14 13:10:21
    Thanks support, its sorted now.
    I didn't know I was using the wrong path!

  •   Level 9   
    (5837) points
    Ashraf

    2015-07-14 15:23:38 (Reply to:tompidge)

     LOL
1
  Total1 Pages